Monday, November 11, 2013

Attorney Creates New Resource To Post Client Reviews

With the advent of Yelp and other similar review sites on the web, many consumers have joined the social media craze and feel comfortable posting reviews about their experiences with various retailers such as restaurants, car washes, dry cleaners, etc.  But what about attorneys?  Many people feel uncomfortable posting reviews about their dealings with lawyers due to the fact in most cases these experiences involve a matter of a personal nature that may be embarrassing if the general public were to read about it on the internet. 

Ordinarily, the consumer would create a public profile that may contain personal information that would allow a reader to identify the reviewer and be able to know about that person's personal life that could be somewhat uncomfortable, such as a recent DUI or criminal charge or a shoplifting incident where the reviewer had to hire a lawyer.

Recently, a criminal defense attorney realized that the best way to avoid this is to allow the reviewer to post their experiences, good or bad, in an anonymous way that would be user friendly and easy, without the need to create a "public profile" or disclose their facebook account information.  Matthew Ruff Client Reviews allows both current and former clients to access the page, post reviews and also read about other client's sentiments.  In the coming months, the creator will assess the ease of use and consider expanding the concept for other areas of the law, such as bankruptcy and employment matters.